Privacy Policy

Meadow River Guides & Gear
Effective Date: 4/21/26

At Meadow River Guides & Gear, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, phone number, and any information you submit through contact forms, bookings, or newsletter signups
  • Booking Information: Details related to bike rentals, shuttle services, or other reservations
  • Usage Data: Information about how you use our website, such as pages visited, time on site, and device/browser type
  • Cookies & Tracking: We may use cookies or similar technologies to improve your browsing experience and understand website traffic

How We Use Your Information

We use your information to:

  • Respond to inquiries and customer service requests
  • Process bookings and reservations
  • Send updates, confirmations, and important service information
  • Share newsletters or marketing emails (only if you opt in)
  • Improve our website, services, and user experience

Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when necessary to operate our business, such as:

  • Booking and payment platforms
  • Email marketing services (like newsletter providers)
  • Website analytics tools (such as Google Analytics)

These partners are only given the information they need to perform their services.

Cookies

Our website may use cookies to:

  • Understand how visitors use our site
  • Improve performance and functionality
  • Support marketing efforts

You can choose to disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure.

Your Choices

You have the right to:

  • Opt out of marketing emails at any time (unsubscribe link included in emails)
  • Request access to or deletion of your personal information
  • Contact us with questions about how your data is used

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Meadow River Guides & Gear
458 Main Street
Rainelle, WV 25962
[email protected]